Career
Admin cum CRM Executive
Position Level
Fresh/Entry Level
Requirements
Responsibilities
Manage customer orders, shipping arrangements, and after-sales follow-ups through CRM.
Handle customer inquiries from WhatsApp, social media, Shopee, Lazada, and website live chat.
Update and maintain customer data accurately in CRM and order management systems.
Follow up with customers on product feedback, testimonials, and repeat purchases.
Prepare sales and customer service reports for management review.
Coordinate with warehouse/logistics for timely deliveries.
Assist in warranty claims, product replacements, and service arrangements.
Support marketing and sales teams with administrative tasks and documentation.
Qualification
Professional Certificate
Job Details
Job Specialization
Advertising/Media Planning
Job Location
Johor
Employment Type
Full-Time
Age Range of Candidate
-
Years of Experience
0
Monthly Salary
-